Deanna wrote:I just bought gem pack for 24.99 on facebook & again I didnt receive any single gem from it! This issue is persists. Also I still didnt receive my refund from Facebook for Holiday pack I bought has been over 4 days. Facebook payments doesnt work, period! They just take money, give you receipt & you getting nothing. Quite angry right now about it
Was gonna buy 9 packs this weekend & instead just wasted 40$ for nothing. No point to keep buying if system doesnt work at all. Very frustrated.
Largitor wrote:I have made various requests for help, but I have never received a serious answer, only scams and teasing
at the moment nobody has yet understood the problem or has tried to solve it.
I have a problem with FaceBook that I can not buy things from the store ... I spend money but I do not receive anything in the game.
It seems you do not care that players want to spend money on your game: |
can someone tell me what to do about it?
where can I buy these packages?
what happened to the money spent?
why the support group is not able to give me an exact answer about what's going on?
I sent credit card reports, payment receipts made to facebook, detailed list of transactions made and no answer from you ... nothing ... just blablabla.
is from November 28 that I look for help with the problem, you have always ignored or given the classic "courtesy answers" and now you send me a spam with the title "How happy were you with our service?"
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