Unable to connect to server

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Ladyhildy
Posts: 2
Joined: Fri Mar 16, 2018 10:39 pm

Re: Unable to connect to server

Postby Ladyhildy » Fri Mar 16, 2018 10:49 pm

Hitman wrote:The server still can not log in. It warned abt lost connection (error 4100). But my internet still fine. Wat exactly time can fix this trouble?

Same here.

BriarAsh
Posts: 1
Joined: Sat Mar 17, 2018 4:23 am

Re: Unable to connect to server

Postby BriarAsh » Sat Mar 17, 2018 4:27 am

I’ve been having the same problem and still can’t connect. I see these messages are from last night, has anyone been able to connect yet?

Dbltrouble
Posts: 9
Joined: Mon Jun 19, 2017 8:37 am

Re: Unable to connect to server

Postby Dbltrouble » Sat Mar 17, 2018 4:34 am

Hello, any ETA on when this issue is going to be fixed. Still waiting with same error about connecting to server.

Clark_morriz
Posts: 4
Joined: Fri Mar 16, 2018 8:44 pm

Re: Unable to connect to server

Postby Clark_morriz » Sat Mar 17, 2018 5:21 am

Ya I’ve been locked out of the game since 8pm last night is there any guess on when the servers are going to come back on???

Hitman
Posts: 2
Joined: Fri Mar 16, 2018 9:45 pm

Re: Unable to connect to server

Postby Hitman » Sat Mar 17, 2018 5:52 am

Want to ask the same question! Seem a day can not log in game!

Clark_morriz
Posts: 4
Joined: Fri Mar 16, 2018 8:44 pm

Re: Unable to connect to server

Postby Clark_morriz » Sat Mar 17, 2018 6:01 am

I’ve spent way to much money on the game just to not be able to play it or be notified when maintenance is going to happen and then wen maintenance is undergoing not be told when it will be finshed

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Shiroe
"Legendary" Mastery Member
Posts: 2732
Joined: Sun Aug 23, 2015 11:05 am
Location: the Netherlands
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Re: Unable to connect to server

Postby Shiroe » Sat Mar 17, 2018 6:20 am

Clark_morriz wrote:I’ve spent way to much money on the game just to not be able to play it or be notified when maintenance is going to happen and then wen maintenance is undergoing not be told when it will be finshed

Servers are up. How I interpreted it from world chat, yesterday the SSL/TLS certifacate for the game servers expired and at least the iOS version of the app reacted by refusing to connect to the server because of that. They should have installed a new certificate now, so maybe if you still have problems connecting, some caching is going on on your device? Maybe the Microsoft mantra of "when in doubt, reboot [the device]" could help for you? ;)

I can connect normally on both Steam and Android right now.
as of 2016-09-11: Player level: 44, City: Eolythes, Blueprints: 517, Mastered: 419, Crafted: 78.61K
(except for tier 1 and some tier 2 artifacts mostly running my shop/gearing self sufficient)

Dbltrouble
Posts: 9
Joined: Mon Jun 19, 2017 8:37 am

Re: Unable to connect to server

Postby Dbltrouble » Sat Mar 17, 2018 7:01 am

Closed all apps, deleted and reinstalled app, rebooted phone and I still get the same error. I am using the Iphone 7 plus with the latest software update. If everything has been fixed, why can't I still get in?

Surd
Posts: 4
Joined: Sat Mar 17, 2018 2:19 am

Re: Unable to connect to server

Postby Surd » Sat Mar 17, 2018 7:11 am

Still no access, been that way since about 2 days ago, any ETA yet?

Nydigo
Posts: 4
Joined: Tue Nov 28, 2017 7:22 am

Re: Unable to connect to server

Postby Nydigo » Sat Mar 17, 2018 8:22 am

Dbltrouble wrote:Closed all apps, deleted and reinstalled app, rebooted phone and I still get the same error. I am using the Iphone 7 plus with the latest software update. If everything has been fixed, why can't I still get in?


Same here. Also I use the Facebook login.


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