Unable to connect to server

Report a bug or find troubleshooting tips for known issues.
Forum rules
Before starting a thread, please check to make sure that others have not already reported the same issue. When reporting a bug, please try to provide a screenshot and to describe the proper instance in order for us to replicate the issue. After an issue has been confirmed and/or fixed on our end, the topic for it will be locked to prevent further reports. For all payment related issues, please open a ticket at http://cloudcade.helpshift.com to receive immediate support.
User avatar
Mandlz01
"Good" Mastery Member
Posts: 97
Joined: Mon Aug 08, 2016 6:49 am

Re: Unable to connect to server

Postby Mandlz01 » Mon Mar 19, 2018 11:50 am

diana_2002de wrote:So much to getting a compensation! Good to remember!

They stated in the thread in the news section we'd be getting credit 150 gems. (viewtopic.php?f=10&t=9191&start=10)

CC_Rain wrote:Hello everyone, the problems logging in should be resolved but it will take time to populate to all regions and servers.

We're very sorry that it took the amount of time it did to get the issue fixed and for the raid that a large amount of the playerbase missed. As a result we will be crediting everybody 150 gems.

~CC_Rain
You make it sound as if it's going to be hard
Mandlz#78065

diana_2002de
Posts: 5
Joined: Sat Mar 17, 2018 9:30 am

Re: Unable to connect to server

Postby diana_2002de » Mon Mar 19, 2018 1:06 pm

That’s fine, let’s see if this takes as long as getting the game fixed cause I got nothing so far.


Return to “Bugs & Issues”



Who is online

Users browsing this forum: No registered users and 1 guest

©2015 Cloudcade, Inc. All Rights Reserved.