Jaguar Helms are Non-Requestable

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Azbandar
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Jaguar Helms are Non-Requestable

Postby Azbandar » Fri Oct 20, 2017 4:05 pm

So, I went to request a Jaguar Helm from a city mate, and they do not show on my list of requestable cloth hats. I have the pack and can see other pack items (Hallowed Casket, Hallowed Skull, Naught & Nice for example). I double checked and it is also not requestable via City Trade either. I should point out that I do not have all the packs that I could request items for, so it's not that either.
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aks47u
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Re: Jaguar Helms are Non-Requestable

Postby aks47u » Fri Oct 20, 2017 4:06 pm

Macuahuitl and Tepoztopilli also not showing.

Azbandar
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Re: Jaguar Helms are Non-Requestable

Postby Azbandar » Fri Oct 20, 2017 4:08 pm

aks47u wrote:Macuahuitl and Tepoztopilli also not showing.


I was just about to amend that you found those 2 not working too!
Mayor of Eolythes, overseer of many spreadsheets & maker of many things...MANY things.

Shop Heroes Spreadsheet | Super Team Builder Redux
Shop Heroes Spreadsheet design by Richard | Super Team Builder original design by Akerson

Tethys
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Re: Jaguar Helms are Non-Requestable

Postby Tethys » Fri Oct 20, 2017 4:14 pm

Thanks for the reports Azbandar and aks47u!

So what I can say is that this is a known bug and that the team is working to fix it. I don't have any information on a timeline regarding a fix/solution unfortunately but I'll keep this post updated with information I get.

I'm sorry for any inconvenience this bug may cause you.

Tethys.
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aks47u
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Re: Jaguar Helms are Non-Requestable

Postby aks47u » Fri Oct 20, 2017 4:17 pm

Presumably this will continue with each of the rest of the 5 packs being rereleased?

Tethys
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Re: Jaguar Helms are Non-Requestable

Postby Tethys » Fri Oct 20, 2017 4:21 pm

From my understanding it probably will.
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Mitrax
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Re: Jaguar Helms are Non-Requestable

Postby Mitrax » Sun Oct 22, 2017 8:53 am

Bug is back again... StarryShield, Jadeblade not showing on tradehouse. StaryyShield not craftable...

Plz have a look for...

Regards
Mitrax

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aks47u
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Re: Jaguar Helms are Non-Requestable

Postby aks47u » Thu Dec 28, 2017 5:25 am

This has popped up again with the re-release BPs.

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Shiroe
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Re: Jaguar Helms are Non-Requestable

Postby Shiroe » Thu Dec 28, 2017 6:48 am

aks47u wrote:This has popped up again with the re-release BPs.

So, I guess from the missing ones we should be able to predict the throwbacks?
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cc_Darkis
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Re: Jaguar Helms are Non-Requestable

Postby cc_Darkis » Thu Dec 28, 2017 12:33 pm

Shiroe wrote:
aks47u wrote:This has popped up again with the re-release BPs.

So, I guess from the missing ones we should be able to predict the throwbacks?


Annoying bug is annoying. Once the packages have ran their course, it should resolve. Sorry about this folks!
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