Lag...again

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aks47u
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Re: Lag...again

Postby aks47u » Fri Apr 28, 2017 8:06 am

Time to kick that server again, the lag is only getting worse as the day goes on.

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Richard
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Re: Lag...again

Postby Richard » Fri Apr 28, 2017 8:43 am

There is unfortunately a lettuce shortage today, we hope to get a shipment delivered soon.
Kong: TheCongressman | Reddit: Zesty_Hamburger | In-Game: Richard#73188 | Shop Heroes Discord Server | Shop Heroes Data Spreadsheet

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Shiroe
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Re: Lag...again

Postby Shiroe » Sat Apr 29, 2017 2:36 am

Lol, just got an item milestone popup in the middle of 5-10 second cauldron set lag...
Anybody else get funny lag combos?
as of 2016-09-11: Player level: 44, City: Eolythes, Blueprints: 517, Mastered: 419, Crafted: 78.61K
(except for tier 1 and some tier 2 artifacts mostly running my shop/gearing self sufficient)

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aks47u
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Re: Lag...again

Postby aks47u » Sat Apr 29, 2017 2:56 am

Arena battle running when a raid collection window pops up. Had 2 Louca's and Odette's on screen.
I also can't get the trade house to load, at all.

Feone
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Re: Lag...again

Postby Feone » Sat Apr 29, 2017 8:23 am

Richard wrote:There is unfortunately a lettuce shortage today, we hope to get a shipment delivered soon.


Somewhere in the Cloudcade server room.

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Prometheus
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Re: Lag...again

Postby Prometheus » Sat Apr 29, 2017 8:58 am

Very laggy, barely playable this weekend. It's basically laggy every weekend but this weekend is just a whole another story. CC should fix these weekend lag issues by improving their servers because people are getting tired of it.

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aks47u
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Re: Lag...again

Postby aks47u » Sat Apr 29, 2017 2:44 pm

And that's it, completely lagged out now. No TH, no chat, no resources, no crafting completion.

Aussie
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Re: Lag...again

Postby Aussie » Sat Apr 29, 2017 8:50 pm

Just to note, its not isolated to iOS or android. I play from Steam and get this quite frequently throughout "popular" hours (in EDT. so after 5pm-2am) but its definately not limited to those times, its happened others and its much more noticeably happened in the past two months.

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Shiroe
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Re: Lag...again

Postby Shiroe » Mon May 01, 2017 5:37 am

Tristan, I think the servers could use a nudge again either now or at patch release...
(has anybody musical managed to turn the "send party on quest" sound into a tune on those 10-15 second lag spikes there?)
as of 2016-09-11: Player level: 44, City: Eolythes, Blueprints: 517, Mastered: 419, Crafted: 78.61K
(except for tier 1 and some tier 2 artifacts mostly running my shop/gearing self sufficient)

cc_Tristan
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Re: Lag...again

Postby cc_Tristan » Mon May 01, 2017 6:25 am

Hey all,

We realize just how frustrating the weekend lag can be, and it seems to have been even worse this weekend than usual. The good news is that we're looking to implement some back-end changes in the (very) near future that we hope will lighten the database's load. We can't promise anything on that front - it really depends on how much of the bottleneck causing this lag is the database's fault - but hopefully it'll help.

Shiroe wrote:Tristan, I think the servers could use a nudge again either now or at patch release...


Would you believe they got one on Friday afternoon at the first sign of trouble? Some weekends are just worse than others for load, and we seem to have hit a new high watermark this time. The pending back-end changes should help, though - and we'll be deploying those as soon as we've verified that they won't break All The Things™.


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