Summer Pack missing?

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albryant
Posts: 41
Joined: Wed Sep 30, 2015 2:37 pm

Summer Pack missing?

Postby albryant » Thu Aug 17, 2017 6:58 am

Is my game bugged? There was still like 15 days left on the timer but when i went to go buy it today it was gone. What is up?

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Shiroe
"Legendary" Mastery Member
Posts: 2586
Joined: Sun Aug 23, 2015 11:05 am
Location: the Netherlands
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Re: Summer Pack missing?

Postby Shiroe » Thu Aug 17, 2017 10:25 am

Odd, it still lists the packs for me on both Steam and Android app, 13d 6h left.
as of 2016-09-11: Player level: 44, City: Eolythes, Blueprints: 517, Mastered: 419, Crafted: 78.61K
(except for tier 1 and some tier 2 artifacts mostly running my shop/gearing self sufficient)

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cc_Darkis
Cloudcade Staff
Posts: 589
Joined: Mon Mar 20, 2017 1:50 pm

Re: Summer Pack missing?

Postby cc_Darkis » Thu Aug 17, 2017 12:26 pm

You can contact support for the package and they should help you get it sorted.
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o

albryant
Posts: 41
Joined: Wed Sep 30, 2015 2:37 pm

Re: Summer Pack missing?

Postby albryant » Thu Aug 17, 2017 12:58 pm

cc_Darkis wrote:You can contact support for the package and they should help you get it sorted.



Thanks Darkis! Already shot them an in game request, just waiting to hear back from them now.

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Shiroe
"Legendary" Mastery Member
Posts: 2586
Joined: Sun Aug 23, 2015 11:05 am
Location: the Netherlands
Contact:

Re: Summer Pack missing?

Postby Shiroe » Thu Aug 17, 2017 4:25 pm

Still a bit curious if it's only albryant's client acting quirky or one of the platforms accidentally having a quirk of making the packs disappear early.
On app client versions Steam v1.1.29009, Android - Google v1.129009 and Android - Samsung v1.1.29009 the packs still show just fine for me.
as of 2016-09-11: Player level: 44, City: Eolythes, Blueprints: 517, Mastered: 419, Crafted: 78.61K
(except for tier 1 and some tier 2 artifacts mostly running my shop/gearing self sufficient)


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