Why can’t Chinese login

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fisxxx
Posts: 2
Joined: Thu Oct 05, 2017 4:26 pm

Why can’t Chinese login

Postby fisxxx » Thu Oct 05, 2017 4:43 pm

I play this game for a few months .i like this game while cloud Cade is unfriendly to Chinese players.i have spend a lots of money in App Store (iOS) and steam in this game ,however I can’t login frequently.now I check it out,because you block the ip and I feel it sucks.

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cc_Darkis
Cloudcade Staff
Posts: 663
Joined: Mon Mar 20, 2017 1:50 pm

Re: Why can’t Chinese login

Postby cc_Darkis » Thu Oct 05, 2017 4:52 pm

Hey there fisxxx,

Our team is aware of the recent issues and working to get it fixed.

We will be adding on more events and some gems for everyone to help make up for this.

The ip block isn't on our end and the Team has verified this.

We should have it fixed shortly!
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o

KoalaKingHuggies
Posts: 43
Joined: Tue Feb 14, 2017 2:54 pm

Re: Why can’t Chinese login

Postby KoalaKingHuggies » Mon Oct 09, 2017 3:31 am

cc_Darkis wrote:Hey there fisxxx,

Our team is aware of the recent issues and working to get it fixed.

We will be adding on more events and some gems for everyone to help make up for this.

The ip block isn't on our end and the Team has verified this.

We should have it fixed shortly!




hey darkis, just something that is a heads-up

if you want to get it easier to unblock the game in china there is one step you should take - publish the roulette odds.

i know for a fact that other games did it for the same reason - for example, League of legends published the odds of getting each results from their chests.

the reason for that is that in china gambling is practically illegal and if you want it to be allowed you need to give the odds of each outcome.

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cc_Darkis
Cloudcade Staff
Posts: 663
Joined: Mon Mar 20, 2017 1:50 pm

Re: Why can’t Chinese login

Postby cc_Darkis » Mon Oct 09, 2017 2:15 pm

KoalaKingHuggies wrote:
cc_Darkis wrote:Hey there fisxxx,

Our team is aware of the recent issues and working to get it fixed.

We will be adding on more events and some gems for everyone to help make up for this.

The ip block isn't on our end and the Team has verified this.

We should have it fixed shortly!




hey darkis, just something that is a heads-up

if you want to get it easier to unblock the game in china there is one step you should take - publish the roulette odds.

i know for a fact that other games did it for the same reason - for example, League of legends published the odds of getting each results from their chests.

the reason for that is that in china gambling is practically illegal and if you want it to be allowed you need to give the odds of each outcome.


The server issue literally has nothing to do with the 'Chest Odds' and our Game is not blocked in China. Everything legal wise is all in the clear.
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o


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