Maintenance 2/7/18

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Sillvestra
"Great" Mastery Member
Posts: 188
Joined: Wed May 25, 2016 1:34 pm

Re: Maintenance 2/7/18

Postby Sillvestra » Wed Feb 07, 2018 2:49 pm

So much for a few hours + a few more.

My whole afternoon and evening of crafting/fusing has gone down the toilet. Not to mention that I'm about to go to bed and I'm unable to set my longer overnight fuses going.

A handful of gems doesn't really cover approx 16 hours fusion time lost per pot on a 4 pot fusion cauldron...
Mayor of Elysìum (rank 191 Nw)
Lvl 51, 122.1G Nw, 451/559 BPs mastered.
All wood/leather/iron/gold BPs.
4 Magic. 3/44 Primal.
0 Dwarven

09-05-2017

theeman2005
Posts: 5
Joined: Tue Feb 06, 2018 4:24 pm

Re: Maintenance 2/7/18

Postby theeman2005 » Wed Feb 07, 2018 2:50 pm

Any update on this? thanks.

Tethys
"Great" Mastery Member
Posts: 231
Joined: Fri Sep 22, 2017 11:11 pm

Re: Maintenance 2/7/18

Postby Tethys » Wed Feb 07, 2018 2:57 pm

Should be coming back online soon.
Need to contact the support team? Follow this link to do so: https://cloudcade.helpshift.com/a/shop-heroes/

Zorblak
"Good" Mastery Member
Posts: 64
Joined: Mon Jul 11, 2016 5:17 am

Re: Maintenance 2/7/18

Postby Zorblak » Wed Feb 07, 2018 2:57 pm

My theory is that they finally hunted down the gem lady to her island hideaway, and are dragging her kicking and screaming back to the Inn to get back to work. It's taking a while, she's learned krav maga while she was away, and is fighting fiercely.

Marissa
Posts: 1
Joined: Wed Feb 07, 2018 3:08 pm

Re: Maintenance 2/7/18

Postby Marissa » Wed Feb 07, 2018 3:10 pm

Define “soon”

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cc_Darkis
Cloudcade Staff
Posts: 663
Joined: Mon Mar 20, 2017 1:50 pm

Re: Maintenance 2/7/18

Postby cc_Darkis » Wed Feb 07, 2018 3:13 pm

Hopefully with in the hour folks. Ran into a few missing ducks this time. Sorry about this!
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o

theeman2005
Posts: 5
Joined: Tue Feb 06, 2018 4:24 pm

Re: Maintenance 2/7/18

Postby theeman2005 » Wed Feb 07, 2018 3:14 pm

cc_Darkis wrote:Hopefully with in the hour folks. Ran into a few missing ducks this time. Sorry about this!
Thanks for the update on this.

Sillvestra
"Great" Mastery Member
Posts: 188
Joined: Wed May 25, 2016 1:34 pm

Re: Maintenance 2/7/18

Postby Sillvestra » Wed Feb 07, 2018 3:18 pm

Tethys wrote:Should be coming back online soon.


All depends on how loosely you define the term "soon".

Soon - any moment now
Soon - in a few minutes
Soon - in the next hour or 2
Soon - any day now
Soon - any time in the next few weeks

Each time reference is correct and can be applied yet these aren't all of them.

20 minutes ago rules out the 1st and 2nd references.

Any chance on an update which reference holds true?

cc_Darkis wrote:Hopefully with in the hour folks. Ran into a few missing ducks this time. Sorry about this!


Hopefully these ducks lay gem eggs (rather than golden eggs)...

I wouldn't have minded the downtime so much with a heads up notification so I could swap out 30 minute fusion precrafts with something like 6 hour fusions...
Mayor of Elysìum (rank 191 Nw)
Lvl 51, 122.1G Nw, 451/559 BPs mastered.
All wood/leather/iron/gold BPs.
4 Magic. 3/44 Primal.
0 Dwarven

09-05-2017

leopurple
Posts: 2
Joined: Wed Feb 07, 2018 2:41 pm

Re: Maintenance 2/7/18

Postby leopurple » Wed Feb 07, 2018 3:22 pm

unplanned, badly developed and a total lack of comms. a look at the dictionary for "soon" would be appropriate. Oh well evening lost, thats my SH time. Hopefully it will be back when I wake tomorrow, or at least within 1-2 hours of my waking

Tethys
"Great" Mastery Member
Posts: 231
Joined: Fri Sep 22, 2017 11:11 pm

Re: Maintenance 2/7/18

Postby Tethys » Wed Feb 07, 2018 4:05 pm

Servers are starting to come back online and the event is already up and running. We will also have some Valentines contests starting next week. Sorry for the inconvenience.

Edit: Accounts will be credited 150 gems due to the inconvenience caused by the unexpected downtime today.
Need to contact the support team? Follow this link to do so: https://cloudcade.helpshift.com/a/shop-heroes/


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