Japan Release and Event Heads Up!

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cc_Darkis
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Japan Release and Event Heads Up!

Postby cc_Darkis » Tue Nov 21, 2017 9:33 am

Just some quick news folks, We've released in Japan! Woot! :mrgreen:

So I'm sure you'll see some events hit this week such as Surcharge (which everyone but us Pro's enjoy lol) and some Double XP so folks can get a head start.

The details are as follows:

Surcharge Event November 24-25th
Double XP Event November 26-27th

Also, please check your Decorations for the following:

5 Wooden Chest and 2 Keys** Please note no credit for this, only a small amount of players have received these and they lost what they had sorry!
Japanese Scroll
Japanese Divider
Japanese Lamp
Japanese Screen
Japanese DarumaDoll
5BPF

Enjoy!

**UPDATE** Regarding those that have had their Wooden Chest and Keys adjusted, Please contact the Support Team as they can verify and re-credit.
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o

Soprigal
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Re: Japan Release and Event Heads Up!

Postby Soprigal » Tue Nov 21, 2017 9:45 am

Congrats CC!

Kim!
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Re: Japan Release and Event Heads Up!

Postby Kim! » Tue Nov 21, 2017 9:46 am

Thank you for the free furniture. :)

5 Wooden Chest and 2 Keys

But... I think something may have gone wrong with this step? I only have 5 wooden chests in inventory, I'm pretty sure I had several hundred yesterday. I don't particularly care about wood but it seems a little mean to take them all away >_<

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cc_Darkis
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Re: Japan Release and Event Heads Up!

Postby cc_Darkis » Tue Nov 21, 2017 9:51 am

Kim! wrote:Thank you for the free furniture. :)

5 Wooden Chest and 2 Keys

But... I think something may have gone wrong with this step? I only have 5 wooden chests in inventory, I'm pretty sure I had several hundred yesterday. I don't particularly care about wood but it seems a little mean to take them all away >_<



Can you restart the game and verify for me? It should NOT have taken anything away only added as it's just a login credit.

Let me know and Regardless, it's not intended so in no way is it being ''Mean''.
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o

Tethys
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Re: Japan Release and Event Heads Up!

Postby Tethys » Tue Nov 21, 2017 9:54 am

Congrats CC on the Japan launch 8-)
Need to contact the support team? Follow this link to do so: https://cloudcade.helpshift.com/a/shop-heroes/

Kim!
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Posts: 292
Joined: Sun Aug 07, 2016 11:01 pm

Re: Japan Release and Event Heads Up!

Postby Kim! » Tue Nov 21, 2017 9:56 am

Can you restart the game and verify for me? It should NOT have taken anything away only added as it's just a login credit.

Reloaded and it's still at 5. A couple others on chat reported seeing the same thing.

bliemm
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Re: Japan Release and Event Heads Up!

Postby bliemm » Tue Nov 21, 2017 9:57 am

Congratulations for the japan launch , also thanks for the free furniture , just a little thing though I see a japanese screen as well in my interior decorations in addition to what was already said i asume that belongs there as well.

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Mandlz01
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Re: Japan Release and Event Heads Up!

Postby Mandlz01 » Tue Nov 21, 2017 9:57 am

Kim! wrote:
Can you restart the game and verify for me? It should NOT have taken anything away only added as it's just a login credit.

Reloaded and it's still at 5. A couple others on chat reported seeing the same thing.


I can confirm as well. I had over a hundred, as I haven't opened or sold a wooden chest in a very long time, and it's now sitting at 5.
Last edited by Mandlz01 on Tue Nov 21, 2017 9:58 am, edited 1 time in total.
You make it sound as if it's going to be hard
Mandlz#78065

Tethys
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Re: Japan Release and Event Heads Up!

Postby Tethys » Tue Nov 21, 2017 9:58 am

Sorry Darkis, but I'm showing the same. Don't think the tools appreciated the kind gesture :(
Need to contact the support team? Follow this link to do so: https://cloudcade.helpshift.com/a/shop-heroes/

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cc_Darkis
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Re: Japan Release and Event Heads Up!

Postby cc_Darkis » Tue Nov 21, 2017 10:02 am

Okay working to get this reversed folks...I'll update shortly.
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o


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