Short Downtime Maintenance

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cc_Darkis
Cloudcade Staff
Posts: 673
Joined: Mon Mar 20, 2017 1:50 pm

Short Downtime Maintenance

Postby cc_Darkis » Tue Oct 10, 2017 11:00 am

Hey Folks,

Servers are offline for a bit while we work on the connection and lag issues players have been contacting us recently about. Shouldn't take too long and once I have a solid ETA, I'll update.


***UPDATE***

Greetings Folks,

Wanted to take the time to elaborate a bit further on the nature of todays surprise maintenance that folks encountered.

The maintenance was needed so we could have time to upgrade and update our:

Database and Servers

This also is something we needed to do to prepare for the new game build that is in the works which we should see in the next week or so.

Currently you guys should see some improved performance and less connection related issues that have been getting reported over the last two weeks or so.

Down Time was roughly two hours and we do apologize for not getting the word out sooner!
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o

Knalltüte_
Posts: 20
Joined: Tue May 09, 2017 12:32 pm

Re: Short Downtime Maintenance

Postby Knalltüte_ » Tue Oct 10, 2017 1:40 pm

Define „short“ please

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cc_Darkis
Cloudcade Staff
Posts: 673
Joined: Mon Mar 20, 2017 1:50 pm

Re: Short Downtime Maintenance

Postby cc_Darkis » Tue Oct 10, 2017 2:18 pm

Knalltüte_ wrote:Define „short“ please


Total Maint. period was about 2 hours total.
"Cauldron is like a box of chocolates. You never know what you're gonna get."~river#44249 :D
"Gems of Shop Heroes are like diamonds of real life."~Prometheus :o

kataris
Posts: 10
Joined: Thu Sep 21, 2017 4:25 pm

Re: Short Downtime Maintenance

Postby kataris » Tue Oct 10, 2017 2:21 pm

cc_Darkis wrote:
Knalltüte_ wrote:Define „short“ please


Total Maint. period was about 2 hours total.


Went down around 10:45am PST, still not fully up. It no longer says Under Maintenance (stopped that around 1:58pm), but it now sticks on Loading screen on Steam at least.

EDIT: sticking on loading screen was resolved by restarting the client - not sure why I thought it would work without a restart. :lol:


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