Search found 94 matches

by cynthrocks
Sat Dec 23, 2017 1:53 pm
Forum: General Discussion
Topic: China region End-of-Year appreciation event
Replies: 22
Views: 1164

Re: China region End-of-Year appreciation event

So Darkis has no comment on this matter? They are getting Myth items as gifts while we only have the OSD pack.... I'm just noting feedback from all players across the board to be honest. Stuff like this can upset many and on the other side, make a lot of folks happy. I've always been one of the guy...
by cynthrocks
Thu Dec 07, 2017 10:50 am
Forum: General Discussion
Topic: November Patch discussion
Replies: 58
Views: 3147

Re: November Patch discussion

I just wish there were a better way to get commons. Reset workers to lower/almost no mastery. You will be making tons of commons really fast. 2 problems with that: 1. It's annoying, time-consuming and gold consuming (if that's an issue for you) 2. What about the items that get "quality increas...
by cynthrocks
Wed Dec 06, 2017 8:38 am
Forum: General Discussion
Topic: November Patch discussion
Replies: 58
Views: 3147

Re: November Patch discussion

Zorblak wrote:I just wish there were a better way to get commons.


Reset workers to lower/almost no mastery. You will be making tons of commons really fast.
by cynthrocks
Sun Dec 03, 2017 11:26 am
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 37
Views: 1005

Re: Known issues for iPhone users with 11/27/17 update?

Here's what I know: -Facebook connects fine to an android device with the game downloaded from Google play, Samsung, and the Amazon app store. -Facebook connects fine to the game via a browser (firefox). -IOS users can connect via game center without issue. The problem specifically lies somewhere iO...
by cynthrocks
Fri Dec 01, 2017 11:04 am
Forum: Bugs & Issues
Topic: Notifications?
Replies: 18
Views: 570

Re: Notifications?

I have right to write to devs , and ask for features, which was paid by me (and all other non-f2p players). You may contact support here: https://cloudcade.helpshift.com/a/shop-heroes/?contact=1 And post here: http://forum.shopheroes.com/viewforum.php?f=7 For your suggestions and feedback. My origi...
by cynthrocks
Wed Nov 29, 2017 11:49 pm
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 37
Views: 1005

Re: Known issues for iPhone users with 11/27/17 update?

Yeah considering this happens with every update and can affect all platforms EVERYBODY should have alternates if available to them. CC knows this isn't ideal and I'm sure hates having to deal with this everytime. One common mistake people make is to accidentally cause their accounts to de-sync by s...
by cynthrocks
Wed Nov 29, 2017 11:34 pm
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 37
Views: 1005

Re: Known issues for iPhone users with 11/27/17 update?

cc_Darkis wrote:Really should have it linked with game center etc as a backup.


Agree 100% gonna make sure everyone in my city is connected to at least 2 after this all settles down.
by cynthrocks
Wed Nov 29, 2017 11:04 pm
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 37
Views: 1005

Re: Known issues for iPhone users with 11/27/17 update?

Unfortunately the support team is experiencing a higher ticket volume than normal so responses may be delayed a bit. Aside from that he will just have to be patient but worry not as all tickets will get answered. Again terribly sorry he is having this issue and how frustrating the situation is. Tet...
by cynthrocks
Tue Nov 28, 2017 7:17 am
Forum: Bugs & Issues
Topic: Cant connect with facebook
Replies: 12
Views: 347

Re: Cant connect with facebook

aks47u wrote:Any chance you can remember your shopkeeper ID? Maybe link your account to another platform and play there in the interim.



Tickets are not being answered quickly enough for this to be a reasonable "fix", but it will help in the future.
by cynthrocks
Mon Nov 27, 2017 6:42 pm
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 37
Views: 1005

Re: Known issues for iPhone users with 11/27/17 update?

Hi Cynth, Sorry to hear that some of your friends are having issues, but contacting support is the best thing for them to do currently. Tell them to describe the issue with as much detail as possible as that is very beneficial. They can contact support via in-game or the link in my signature. Tethy...

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